1. Introduction
Apex Academia (operated by Apex Academia, located in Peshawar, Khyber Pakhtunkhwa, Pakistan) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform at apexacademia.app.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, WhatsApp number, and password when you register.
- School Information: School name, type, EMIS code or registration number, address, district, province.
- Student & Staff Data: Names, class details, attendance records, fee records, and exam results entered by the school.
- Payment Information: Transaction records processed through PayFast. We do not store card numbers or banking credentials.
- Usage Data: Log files, IP addresses, browser type, pages visited, and time spent on the platform.
3. How We Use Your Information
- To provide and maintain our school management services
- To process payments and manage subscriptions
- To send email and WhatsApp notifications about your account, subscription, and trial status
- To verify school registration against government-issued EMIS codes or PSRA registration numbers
- To improve our platform and provide customer support
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share data only with:
- PayFast Pakistan: For payment processing
- Supabase: For secure cloud database storage
- Brevo (Sendinblue): For email notification delivery
- Vercel: For platform hosting
5. Data Security
We use industry-standard security measures including SSL/TLS encryption, secure database storage, and row-level security policies. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active. If your account is deleted or subscription expires without renewal for more than 30 days, your data may be permanently deleted.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@apexacademia.app.
8. Contact Us
Apex Academia / Apex Academia
Peshawar, Khyber Pakhtunkhwa, Pakistan
Email: support@apexacademia.app
Phone: +92-308-8445574