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Service Policy

Last updated: June 2025

Service Delivery

Apex Academia is a fully digital Software-as-a-Service (SaaS) platform. No physical goods are shipped. All services are delivered online through our web platform at apexacademia.app immediately after payment confirmation and account activation.

Subscription Activation

  • After successful payment, your subscription is activated within minutes.
  • A payment receipt is sent to your registered email address.
  • Your subscription is valid for 12 months from the date of payment.
  • You will receive email reminders 15 days and 5 days before expiry.

Services Included

Apex Academia provides the following services based on your plan:

Student Management & Records
Staff Management
Attendance Tracking
Fee Collection & Records
Exam Results Management
Timetable Management
Question Bank Management
Automated Exam Paper Generation
Multi-language Paper Export (Urdu, Pashto, English)
Email & WhatsApp Notifications

Support

  • Email support: support@apexacademia.app (response within 24 hours on business days)
  • WhatsApp support: +92-308-8445574
  • Support hours: Monday to Saturday, 9 AM to 6 PM PKT

Contact

Apex Academia / Apex Academia
Peshawar, Khyber Pakhtunkhwa, Pakistan
Email: support@apexacademia.app
Phone: +92-308-8445574